IT Support for the Education Sector

Leading IT support and services for state and private schools, academies, trusts and colleges in London.

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IT Support for the Education Sector

In a recent report ‘Realising the potential of technology in education: A strategy for education providers and the technology industry,’ the UK’s then Secretary of State for Education said, ’Although within the education sector it will never replace the role of our great teachers, I believe technology can be an effective tool to help reduce workload, increase efficiencies, engage students and communities, and provide tools to support excellent teaching and raise student attainment.’

However, with constant pressures on funding, difficulties recruiting and retaining the right people, challenging testing and examination regimes, government and parental expectation, Ofsted inspections and so many more issues besides, the last thing you probably want to be worrying about is your IT specifically and IT support for the education sector more generally.

So you’ll be delighted to hear that from our extensive experience of working with schools, colleges and trusts throughout London as the managed IT services provider of choice, we understand you simply need managed IT services, IT support and IT security solutions you can rely on to work effectively, efficiently and as promised. Because that’s the way you have the confidence and peace of mind you need to get on with educating the young people in your charge.

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Effective technology enhances the student experience

With technology now embedded in society, it’s transformed the way we engage with each other, the services we use and the content we consume. This is especially true for our young people, where around half of all five to 15-year olds have their own smartphone and nearly as many have their own tablet.

And although the use of technology in education is of variable quality and is rarely fully integrated, it has also dramatically changed the way teachers and students of all ages interact with one another and go about their daily routines.

Education technology (often called EdTech) is rapidly coming of age, helping to support teaching and the effective day-to-day management of educational institutions, which is why your choice of managed service provider for your IT is so important.

From our extensive experience in the education sector we know the power of correctly sourced, secured, supported and integrated technology to make a difference to schools and colleges. The impacts it can deliver range from enriching the classroom experience, improving learning outcomes and boosting productivity and collaboration to simplifying routine tasks, reducing administrative and other costs and ensuring your data security, safeguarding and OFSTED requirements – as well as regulations such as GDPR – are all fully met.

As the go-to managed IT service providers for London, we work in partnership with our education sector clients to ensure the technology we help procure, install and support is totally matched to their needs, priorities and budgets. What’s more, we provide managed IT services, security and support solutions that are scalable so they can evolve as your needs do, while delivering crucial availability and continuity.

The answer’s yes. Now, what’s the question?

Whether you want a fully managed IT service provider solution to outsource your day-to-day tasks, additional specialist IT support to work with your own in-house IT team or consultants to run and manage more complex projects from concept to completion – we deliver.

What’s more, we’ll help minimise costs, maximise effectiveness, efficiency and performance and protect your investment in your technology to provide added value and tangible results for the long term.

We deliver what matters

Not only do we have a solid understanding of the software and hardware systems used in schools and colleges, such as Microsoft Office 365, SIMS, Foldr and Activeteach, we also totally understand your need to balance online learning with safeguarding. Basic filtering is not enough, so our team will work with yours to monitor the effectiveness of the filtering and enable you stay one step ahead in safety and security.

Crucially, the managed IT services we deliver here in London are fast, proactive, responsive and friendly. Our help desk, account management and in-house and on-site engineering teams are always available via email, telephone or in person 24×7, to deliver a guaranteed fix and give you the peace of mind you need to get on with the education of our young people.

Trust totality services to deliver for London’s education sector….

• Information technology with the personal touch

Whether you’re a London-based state or private school, academy, trust or college, we’ll give you the leading edge technology and affordability you demand, with the personal service and customer care you deserve.

• 24/7/365 peace of mind

Crucially for our London-based education sector clients, our round-the-clock proactive monitoring enables us to detect performance issues and potential security breaches – long before you even know they’ve happened – to prevent them becoming operational problems.

• Complete confidence

We’ve earned the coveted Feefo Gold Trusted Service Award, Five Star ratings from both Trustpilot and Google and a 98% client retention rate in London.

• An ’Above and beyond, can do attitude’

You’ll find our help desk, account management and specialist on-site engineering teams friendly, fast, responsive, proactive and ready to go the extra mile to keep your educational establishment moving forward.

• The chance to level up

We deliver the kind of end-to-end managed IT service, IT support and IT security solutions for your organisation that much larger enterprises take for granted.

• A sharper competitive edge

We’ll support your school, academy, trust or college with the most innovative IT systems, the latest best practices and top capability building solutions to give you and your students an edge in a highly competitive world.

• Comprehensive, compliant and secure solutions

Crucially for the education sector, we can offer you extensive Mac and Windows environment experience, fully accredited industry partnerships and robust, powerful and GDPR compliant security and IT.

• Absolute flexibility

Whether you opt for a single expert capability or a complete end-to-end managed IT services solution, our London-based team will happily tailor our support to your needs.