IT Support for the Professional Services sector
Having worked with well over 40 clients – from marketing, recruitment and modeling agencies to accountants, engineers, business consultants and many others – since our formation in 2008, our expert, experienced and trusted delivery of IT support for the professional services sector in London is second to none.
And what we’re seeing today is the professional services sector going through a period of unprecedented change and disruption. Whether it’s increasing client expectation and competition, squeezes on profitability and costs or difficulties recruiting and retaining the best people, our small to medium-sized professional services business clients are feeling the pressure.
Plus, with all the confidential client information professional services firms can collect, collate and store, cybersecurity is also a major concern for many. Particularly with the introduction of the General Data Protection Regulation (GDPR). This came into force in 2018 and includes potential fines for breaches that could amount to 4% of global turnover or €20 million, whichever is greater.
All the more reason, then, to choose your managed IT service provider with great care.
How digital technology can help
While your clients want greater speed, quality, clarity, accountability and agility from you, new, lean and digitally capable challengers are emerging in the industry. And your professional services firm – no matter what size or sub-sector – has to respond.
No wonder it was recently reported by Raconteur that the number one priority for 94% of law firms surveyed was ‘improving the use of technology.’
Don’t worry, we can help you to meet these technology challenges head on and win, with your own digital transformation journey. We can help you to source, secure, support and integrate the IT that can transform your enterprise.
Imagine how the right HR solution can help you to recruit and retain the right people; the right CRM solution can help you win and keep more clients for greater life-time value and the right financial solution can provide the insight needed for informed decision making, reduced costs and increased profitability.
A partner who knows what’s possible, today and tomorrow
As highly experienced and expert managed IT services providers here in London, we understand the opportunities new advances and innovations will offer your professional services firm going forward.
Automation is going to create more agile business processes minimising administration time and cost, while maximising profitability. Meanwhile, artificial intelligence will cut down on human interaction, increasing efficiency and accuracy. In addition, augmented reality will bridge the gap between the online and offline worlds.
Right now, for example, we’re helping more of London’s professional services firms migrate to the Cloud. The business benefits of the Cloud include reduced costs and hardware space, easy scaling as your firm grows, proven security for greater peace of mind and 24/7 ‘anyone, anywhere, any device’ access which means your team can work in more agile, flexible ways all the while optimising engagement and collaboration.
We safeguard availability and security to deliver maximum business continuity
Not only does our managed IT service provision mean expert, experienced support for both Windows and Mac environments, making us your ideal ‘one call’ support partner. We can also deliver a wide range of applications to run on these environments, from Office 365 to G Suite. So your people can continue to use solutions they’re probably already familiar with.
Our overarching objective though, it to give you total trust in your technology. In that way, we focus on running your IT so you can focus on running a successful professional services business. And as a managed service provider our solutions are designed to deliver that aim. Our proactive, responsive, friendly and London-based help desk, account management and in-house and on-site engineering teams are always available via email, telephone or in person 24×7, to rapidly turn problems into solutions and add value.
Our professional standards match yours
Let us deliver the wide range of tailored capabilities your London-based professional services firm needs…
*from advice, consultancy, design and development to procurement, implementation and support.
In a wide range IT related disciplines for the professional services sector including…
*network design, cyber security, disaster recovery, data centre hosting, cloud computing, system relocation, upgrades and migrations or telecoms.
The result is that we keep your IT infrastructure working, so your people can keep working with best-in-class, best-fit technology, practices and support.
Trust totality services to deliver for London’s professional services sector….
• Information technology with the personal touch
We’ll give you the leading edge technology and affordability you demand, with the personal service and customer care you deserve.
• The freedom to focus on the business of delivering a professional service
Our specialists deliver the expert, tailored and flexible end-to-end IT support, services and security solutions your enterprise needs to keep your technology running, so you can focus on running your professional services firm.
• 24/7/365 peace of mind for your business
Crucially for our professional services clients, our round-the-clock proactive monitoring enables us to detect performance issues and potential security breaches – long before you even know they’ve happened – to prevent them becoming business problems.
• Complete confidence
We’ve earned the coveted Feefo Gold Trusted Service Award, Five Star ratings from both Trustpilot and Google and a 98% client retention rate here in London.
• An ’Above and beyond, can do attitude’
You’ll find our help desk, account management and specialist on-site engineering teams friendly, fast, responsive, proactive and ready to go the extra mile to keep your professional services firm moving forward.
• The chance to level up
We deliver the kind of end-to-end IT support, IT security and managed IT service solutions for your business that much larger, blue-chip professional services firms take for granted.
• A sharper competitive edge
We’ll support your enterprise with the most innovative IT systems, the latest best practices and top business building solutions to give you a competitive advantage in today’s over-crowded professional services market place.
• Comprehensive, compliant and secure solutions
Crucially for your professional services firm, we can offer you extensive Mac and Windows environment experience, fully accredited industry partnerships and robust, powerful and GDPR compliant security and IT.
• Absolute flexibility
Whether you opt for a single expert capability or a complete end-to-end managed IT services solution, our London-based team will happily tailor our support to the requirements of your professional services firm.