Journey

Our journey

From a room in Putney with a couple of founders to providing the highest-rated IT support customer experience in the country

totality services at a glance

2008

totality services is founded

totality services logo

2008

2009

toality Tim is born and becomes the face of the company

2009

2010

10 clients supported by our founding directors, Luis and Pedro

2010

2011

One of the most exciting steps in any business journey – we hired our first employee

2011

2013

Finally, totality services had a home as we rented an office in Putney

2013

2015

We bring on a few more folks and have a team of 5

2015

2016

We gained Microsoft Partner status and grew to support over 50 clients

2016

2017

Things grew fast and we upgraded to a bigger office space in Putney. This was also when our Technical Account Director Charlie joined the team

2017

2018

We became Feefo Gold Trusted Award Winners, grew to 20+ staff members, and gained our Cyber Essentials Plus certification

2018

2019

Kept growing, with 80 clients supported, another Feefo Gold Trusted Award, and gained our ISO27001 & ISO9001 certifications

IT support in London ISO certified

2019

2020

Grew again to 100 clients supported and we won the Feefo Platinum Trusted Award

2020

2022 / 2023

Relocated to Vauxhall, 150+ clients supported, Feefo Platinum Trusted Award Winners & 40+ team members

2022 / 2023

Kinds words from just a few of our 150+ happy clients

When we ask totality to do something, it gets done. It’s as simple as that. All the staff are super friendly and their attention to detail is great. I wouldn’t hesitate to recommend them
Robert Hill
Greater London Properties
totality explains complex issues in a really professional and friendly way. We needed someone who could understand the business IT support issues we face on a daily basis. They do a fantastic job
Mansoor Jilani
NICCE