Estate Agent IT Support London

Cutting-edge IT support and services in London for Estate Agents, Letting Agents and Property Management businesses.

We’ve worked closely with many estate agents, letting agents and property management companies in London since our launch in 2008, as we delivered excellence in managed IT support for the property sector.

In recent years we’ve seen the industry go through some turbulent times. The online disrupters have been taking share in an already competitive market, the web-based portals hold sway and reductions in letting fees and build to rent have come on stream.

Transformative technology is also having an impact on the UK property market, especially here in London. For example, consumers are more reliant on smart devices in their daily lives so the demand for seamless, responsive services is rising with people searching for properties at the touch of a button, 24 hours a day, 7 days a week. Pair this change with the growth of social media platforms such as Facebook and Twitter and the sector has a whole raft of new ways to connect, engage and delight, internally and externally.

totality services is an award-winning provider of  IT management services London businesses can rely on.

PropTech delivers opportunity for the property sector

According to Property Week’s Power of PropTech survey, almost half (49%) of property professionals said they have already built a roadmap to help their business move towards digital transformation.

But, in many ways, new technologies have barely scratched the property sector’s surface. For example, Machine Learning (ML) and Big Data could be used by property portals and larger estate agents to analyse business sales, weak spots and predict buying patterns and trends.

Then there’s touch-screen technology, which could provide a powerful new tool for property marketing, while Virtual Reality (VR) and Augmented Reality (AR) offers home buyers and renters exceptional new viewing experiences. All the while saving them (and the agent concerned) time, inconvenience and disappointment.

Meanwhile, the new 5G network will turn the vision of the Internet of Things (IoT) into reality to deliver all sorts of smart, connected and controlled residential and business spaces. With names like Apple, Amazon, Google and Facebook leading the way, it’s clear the charge to ‘smart spaces’ is going to happen. In fact, smart sensor technology is, for example, already benefiting the property management sector in areas as mundane as bin emptying cycles.

The Land Registry is getting in on the digital act

Even the usually sleepy HM Land Registry has been moving toward ‘greater digitisation’ and has been working with Blockchain specialists, with the aim of making the process of buying and selling homes faster and cheaper.

Digital transformation and Blockchain could create a world where contracts (whether for property or otherwise) would be turned into digital code and protected in shared, transparent databases making identification and validation far faster, easier and secure.

A managed IT service provider that’s as dynamic as the property sector

Our extensive experience in your sector in London shows us that IT and digital transformation don’t have to be disruptive and radical to deliver clear business benefits.

Across the property sector there are many tired, simple processes and tasks that can be greatly enhanced, completed and managed by the inclusion of the right technology to make services faster, cheaper, more profitable, more transparent and deliver a superior experience for your clients.

However, in such a fast moving environment, if you stand still you fall behind. Relax because we can help you to meet these challenges head on and win, with your own digital transformation journey. We can help you to source, secure, support and integrate technology that’s scalable, increases staff productivity and collaboration, deliveries critical business continuity and is tailored to your specific needs.

Our comprehensive managed IT services, IT support and IT security solutions for London will enable you to reduce costs and improve operational efficiencies, while remaining compliant with regulations such as GDPR.

Whether start-up or established business

Whether you want to migrate to the Cloud, need expert, experienced support for both Windows and Mac environments or are seeking guidance on applications such as Microsoft 365 or Google Workspace, our objective is to give you total trust in your technology so you can focus on running a successful property business.

As a London-based managed service provider you’ll find us proactive, responsive and friendly. Our help desk, account management and in-house and on-site engineering teams are always available via email, telephone or in person 24×7, to rapidly turn problems into solutions and add value.

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Trust totality services to deliver for London’s property sector….

• Information technology with the personal touch
  Whether you’re a London-based estate agent, letting agent or property management business, we’ll give you the leading edge technology and affordability you demand, with the personal service and customer care you deserve.
• The freedom to focus on the business of providing excellence in property
  Our specialists deliver the expert, tailored and flexible end-to-end managed IT services, support and security solutions your enterprise needs to keep your technology running, so you can focus on running your property business.
• 24/7/365 peace of mind for your practice
  Crucially for our London property sector clients, our round-the-clock proactive monitoring enables us to detect performance issues and potential security breaches – long before you even know they’ve happened – to prevent them becoming business problems.
• Complete confidence
  We’ve earned the coveted Feefo Platinum Trusted Service Award, Five Star ratings from Google plus a 98% client retention rate here in London.
• An ’Above and beyond, can do attitude’
  You’ll find our help desk, account management and specialist on-site engineering teams friendly, fast, responsive, proactive and ready to go the extra mile to keep your property business moving forward.
• The chance to level up
  We deliver the kind of end-to-end managed IT service, IT support and IT security solutions for your business that much larger, blue-chip property sector enterprises take for granted.
• A sharper competitive edge
  We’ll support your firm with the most innovative IT systems, the latest best practices and top business building solutions to give you a competitive advantage in today’s over-crowded property market place.
• Comprehensive, compliant and secure solutions
  Crucially for your property sector firm, we can offer you extensive Mac and Windows environment experience, fully accredited industry partnerships and robust, powerful and GDPR compliant security and IT.
• Absolute flexibility
  Whether you opt for a single expert capability or a complete end-to-end managed IT services solution, our London-based team will happily tailor our support to the requirements of your estate agents, letting agents or property management business.