IT Support for the Financial Services Sector

The challenges faced by the finance industry continue to become more complex and tricky to deal with.

To give you an idea of how many issues are emerging, here’s a short list of some of the challenges that financial businesses are facing:

• Cyber threats
• Data breaches
• Increasing amounts of regulations
• Greater competition from challenger FinTech enterprises

All these mean that the proper IT support for financial firms has never been more important.

However, the future burns bright with technological opportunities. Various Innovations and enablers have emerged that can help empower you better to meet evolving partner, client, and customer demand.

Some examples include:

• Big data
• Robotics
• Blockchain
• Machine learning
• Artificial intelligence (AI)
• Mobile-centric operations

The Financial Industry is Undergoing Digital Transformation

A Forbes survey on customer and client engagement provided insights into the banking industry. 86% of financial services firms indicated that AI tools like chatbots were currently their top technology investments.

Financial firms want to reduce operational costs and make better decisions by using these advanced technologies, which is what 37% of the respondents mentioned in the same survey.

There’s still a long way to go since a lot more work needs to be done to complete the industry’s digital transformation process. Finding the right managed IT services partner in London could greatly help on that journey.

However, it’s clear that one massive challenge has come up for financial firms during this journey – and that’s cyber security. According to a recent report by the UK Parliament, it was revealed that over half of the businesses in the UK were affected by a cyberattack from April 2023 to April 2024.

We Know What IT Means to You

We’re the preferred IT Support partner for London’s private equity, hedge funds, and asset management firms in London.

We’ve been working with clients in this locally, nationally, and internationally important sector since 2008, delivering exceptional managed IT services across London. During this time, we’ve developed a deep understanding of the sector’s requirements and problems. As a result, we know the most effective and efficient solutions available.

Putting Safety and Security First

We have an extensive portfolio of robust cyber security solutions, ITIL processes, and 24/7 real-time threat monitoring. You can rest assured we’re the ideal managed IT services support partner for financial firms looking to protect their networks, business data, and private customer/client information.

You won’t have to worry about following regulatory compliance, either – we’ll ensure you meet requirements like FCA, MiFID II, and GDPR.

 

We Have the Expertise and Technical Knowledge to Resolve Challenging Issues

With financial service organisations depending on IT systems to help deliver transactions and results for investors, we know that downtime and poor support aren’t an option. We fully appreciate how milliseconds of system delay can cost your business dearly.

We live and breathe the importance of delivering responsive, high-performance support for our London-based financial clients.

These aren’t about short-term gain, but long-term partnerships – whether that’s with demanding executive-level clients or industry-specific vendors of state-of-the-art solutions. That’s why we work hard at building strong, mutually beneficial professional relationships.

Prevention is Always Better Than Cure

Whether it’s defending your IT infrastructure and data against intrusion or optimising business continuity and application availability, we work around the clock to provide you with the highest levels of managed service provider performance.

We utilise only best-fit technology solutions and practices to ensure we deliver on our promise by working in partnership with you.

Our capabilities can be tailored to any financial firm’s needs. Some of these capabilities include:

• Advice
• Design
• Support
• Consultancy 
• Procurement
• Development
• Implementation

In addition, we support a broad range of IT-related disciplines for the banking and financial services sector in London, including:

• Telecoms
• Upgrades
• Cybersecurity 
• Network design
• Cloud computing
• Disaster recovery
• System relocation
• Data centre hosting

Whatever we do for you is tailored to your business, budgets, and commercial objectives.

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High-Quality IT Support for London’s Financial Sector

1. Tailored to your needs: Get the leading-edge technology and affordability you demand with the personal service and customer care you deserve.
2. Get the freedom to focus on your business: Our specialists deliver the expert, flexible end-to-end IT support, services, and security solutions your financial enterprise needs to keep its technology running so you can focus on running your business.
3. Peace of mind: For financial services businesses, our 24/7 proactive monitoring enables us to detect performance issues and potential security issues long before they become business problems. That way, you can rest assured knowing that your sensitive financial data is safe and secure.
4. An ’Above and beyond, can-do attitude’: You’ll find our help desk, account management and specialist on-site engineering teams friendly, fast, responsive, proactive and ready to go the extra mile to keep your business moving forward – a real benefit for financial services organisations.
5. The chance to level up: We deliver the kind of end-to-end IT support, services, and solutions for your business that larger, blue-chip financial companies take for granted.
6. A massive competitive edge: We’ll support your financial enterprise with the most innovative IT systems, the latest best practices and business-building solutions to give you a competitive advantage in today’s over-crowded financial services sector.
7. Comprehensive, compliant, and scalable solutions: We offer extensive Mac and Windows environment experience and fully accredited industry partnerships. We also provide robust, powerful, and GDPR-compliant security so you meet regulatory requirements without any hassle.
8. Full flexibility: Whether you opt for a single expert capability or a complete end-to-end managed IT services solution, our London-based team will happily tailor our support to your requirements. This flexible approach means we can quickly adjust to any changes in your business environment or strategy.

Got any questions about how IT can benefit your financial business? We’ll be glad to help – contact us here.